Frequently Asked Questions

Do your pound cakes freeze well?

Alexandria’s cakes freeze beautifully for up to 2 months. You can also thaw and refreeze unused portions of the cake. We do not recommend refrigerating our cakes or refreezing after thawing once.

How can I pay for my cake online? Do you accept credit cards?

All online payments here at Sweets by Alexandria are handled conveniently and securely by PayPal. You can use any payment method supported by PayPal, including Visa, MasterCard, American Express, Discover Card and (of course) PayPal payments. You can pay with confidence, knowing that PayPal keeps your financial information safe and secure. We never see your credit card number or other bank account information. Note that even though PayPal handles the transaction, you do not need to have a PayPal account.

Where do you ship your cakes?

We want to be sure that your cake arrives fresh, moist and delicious, so we ship our pound cakes only within the United States.

Are your cakes baked to order?

Yes. Every cake is baked to order. Because, I bake every cake myself, I always appreciate 24-48 hours to complete your order, if possible.

How long can I expect my cake to stay fresh?

Your cake will stay moist for up to a week. We recommend that you wrap the cake tightly and store it at room temperature. For longer storage times, simply freeze your cake and thaw it at room temperature. We do not recommend refrigerating our cakes.

Are all of your cakes vegan or gluten free?

No. The cakes are not vegan or gluten free unless otherwise stated.

Do you bake your cakes from scratch?

Absolutely! Every cake is baked from scratch (meaning from the beginning). I never use commercial cake mixes of any kind and never will.

How many people does one pound cake serve?

It depends on the size of the slice, but generally each regular size cake produces 20-24 servings.

What is your privacy policy regarding your cake ordering?

Sweets by Alexandria respects and protects your privacy. We do not trade, rent or sell our customer database information. We do share with third parties (ie, UPS, FedEx, etc.) the address level information you provide us only for purposes of delivering your cakes.

Does Sweets by Alexandria offer any gluten-free, vegan, or sugar-free cakes?

Sweets by Alexandria is pleased to offer both gluten-free and vegan cupcake flavors and we are constantly adding new flavors to our menu. New flavors are announced on our website, Facebook, and Twitter pages.

Question not answered here? Send us a quick email at sweets@sweetsbyalexandria.com